About Us
About Us
Technology can be frustrating—but it doesn’t have to be.
Technology should make life easier — not harder. At Ozee Techs, we help individuals and small businesses across Greater Melbourne with simple, reliable, and friendly tech support.
Who We Are:
Ozee Techs is an Australian-owned IT service provider, founded by Shakeel Salam, with a
clear mission:
- Make technology stress-free and easy to use
- Provide patient, jargon-free support for people of all ages and abilities
- Deliver professional, honest advice you can trust
With years of experience working with individuals, families, businesses, and as part of JB Hi
Fi’s Tech Install team, we know how to solve tech challenges quickly and effectively.
What We Do:
We provide on-site and in-home IT services, including:
- Computer, laptop, and printer setup & troubleshooting
- Wi-Fi and network setup (routers, modems, mesh systems)
- Mobile, tablet, and smartwatch setup
- Smart home devices & voice command setup
- Ongoing support and consultations
Our Promise:
When you choose Ozee Techs, you can always expect:
- Friendly and respectful service
- Clear explanations without confusing tech talk
- On-time, reliable support
- Honest advice — only recommending what you actually need
Why Choose Us?
- Experienced and professional technician support
- Trusted by JB Hi-Fi Tech Install customers and many happy clients across Melbourne
- Flexible appointments, including evenings and weekends
- Excellent customer reviews and repeat clients
A Message from Our Founder
“I started Ozee Techs because I wanted to make technology simple and stress-free for
everyone. Technology changes so quickly, and many people struggle to keep up —
especially seniors and small business owners who rely on it every day but don’t always have
the time or knowledge to manage it. Whether it’s setting up a new laptop, fixing Wi-Fi
issues, or helping families and businesses with smart devices, our goal is to give you
confidence, peace of mind, and support you can rely on.”
Shakeel Salam, Founder of Ozee Techs
Want to book a Service?
If you’re having tech issues, our expert can help to get it sorted. We are available for on-site and remote servicing.